FAQs

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Where is Psychedelic Robot?

The Shops at Willow Bend is located just off Dallas North Tollway and West Park Boulevard at 6121 W. Park Blvd, Plano TX 75093. Click Here to conveniently map your route to The Shops at Willow Bend! 

When is Psychedelic Robot?

Tickets are now on sale for our ALL NEW experience in Plano, TX! Get your tickets today visit the ticketing link HERE! For the most up-to-date details follow us on Instagram and Facebook!

Our hours are Thursday and Friday from 3-9, Saturday from 12-9PM and Sunday from 12-6PM.

Where can I purchase tickets?

Tickets are available at the door and online during the time of our exhibitions. To purchase a ticket visit our ticketing page HERE

What do I need to bring?

For a better audio experience bring your earbuds, and for you deep divers the headphone experience is fantastic!!! 

Where do I park?

The closest parking to Psychedelic Robot is Dillard’s Parking Garage ‘D’, located to the East of the Food Court and nearest the intersections of Chapel Hill & Dallas Parkway. Dillard’s Parking Garage ‘D’ has 3 levels: ground level (covered parking), 2nd level (covered parking) and a third level (non-covered parking). There is a stairwell and elevator located directly inside the Parking Garage ‘D’ vestibule on all 3 levels that guests can take down to the ground floor. When exiting the Parking Garage ‘D’ vestibule and stepping into the mall, you will find Psychedelic Robot on the right-hand side of the hallway first floor.

Complimentary Valet Services are available to all patrons visiting The Shops at Willow Bend. District Valet Services are available in The District, located outdoors between Neiman Marcus and Dillard’s, directly off Dallas North Tollway (Southbound) before reaching the W. Park Boulevard intersection. When pulling into The Shops at Willow Bend ring road, you will notice directional signage directing you to “The District” where District Valet Services are located. Click Here for more information on The District and Complimentary Valet Services. Gratuity is appreciated!

 

Are transfers or refunds available?

All ticket sales are final and non-refundable.

Due to the limited nature of this experience we have a maximum amount of guests we will allow into each time slot.

Is PR ADA friendly?

Yes, we welcome everyone. If you need to arrange any special accommodations please email info@psychedelicrobot.com and we will be happy to help you.

Is the show appropriate for all ages?

Yes, kids and adults alike can enjoy Psychedelic Robot.

Can I bring food or drinks?

No outside food and drinks are permitted but we do offer drinks onsite.

Are there restrooms?

Yes, we have restrooms available.

Are there any rules about taking photos?

We welcome all photos and videos – feel free to tag us @PsychedelicRobot or with #PsychedelicRobot.

Do I need to print my ticket?

No, your contactless tickets will be validated directly in the Fever App.

What time should I check in?

We recommend arriving 15 minutes prior to your time slot. Your ticket will no longer be valid 30 minutes after your chosen time slot.

How does my time slot work?

You will have full access to the artists’ worlds during your time slot of 1.5 hours. 

Media and Press Passes?

We offer media passes with approved credentials. For more information, please contact us at experience@psychedelicrobot.com.

What are curated events?

Psychedelic Robot hosts private events where you will have access to the entire space and our state of the art sound system. Get more information on our event space HERE.